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Wong Poh Swan

General Manager

     

    Poh Swan built and manages the overall business for TG Group in Singapore. She holds the role of General Manager, and under her stewardship, TG has achieved a stellar revenue of over S$10 million within 2 years of inception with more than 500 contract employees on the payroll. Poh Swan has also established a strong clientele list that includes the public sector in Singapore as well as established local and foreign MNCs. Prior to starting up TG’s business in Singapore, Poh Swan was the general manager of P-Serv and Group General Manager of a Temasek-linked company.

    Poh Swan was managing P-Serv for 18 years until 2008, where she built and established the company’s capability to manage mega-HR/Business Process Outsourcing projects such as Facility & Collections Operation Management, Customer Service Solutions Management, Payroll Outsourcing and On-premise Management. Poh Swan has a proven track record in leading and providing solutions for numerous multi-million-dollar projects for both the private and public sectors.

    In Apr 2008, Poh Swan was appointed as the Group General Manager of a Temasek-linked company, a company with core business in providing unarmed security services and with a workforce of more than 1,300. During her 2.5 years stint, Poh Swan grew the company’s profits sharply, reduced the attrition rate and improved its customer satisfaction rating from a low of 50% to over 70%. In October 2010, Poh Swan was tasked to set up a new subsidiary, as the vice president and head of business where she was instrumental in setting up the new business unit from scratch focusing on HR/Business Process Outsourcing outside the security industry. Some of her notable achievements included achieving a double-digit growth year-on-year and achieving an annual sale of more than S$30 million within a span of 4 years into business, and successfully developing the Call Centre and Healthcare industries – managing an operations size of more than 1,100 headcount.

    Poh Swan graduated with a Bachelor of Arts Degree from National University of Singapore, and holds a Graduate Diploma in Personnel Management from Singapore Institute of Management. She also has a MOM accredited Certificate in Employment Intermediaries (KAH).


    Wong Poh Swan

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      APBA TG Human Resource Pte Ltd
      10 Anson Road, #25-03 International Plaza
      Singapore 079903
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